Why do we need website support?
So, in this article, we want to talk about why we should have website support, and tell you what website support includes and what the types of website support are.
Types of support
Support comes in many different forms, each with its own specific tasks and definitions, and usually one person cannot do all of them well.
Support related to website design includes the following:
Server Support
You might be asking yourself what does server support have to do with the site, so let’s examine together to see what this support model has to do with the site:
Server support includes installing a control panel, web server, add-ons related to increasing security and speed (related to the control panel), this series of support is performed on.
Also, one of the tasks of server support is to adjust resources (if you have more than one site on the server) which comes and divides resources between the sites based on the resource consumption graph of each site so that the sites have the best performance.
And only in case you have purchased a dedicated server or virtual server, you need to have someone as server support so that you can rest assured about attacks and information
Note: If you have purchased hosting, you do not need server support, because the hosting company itself provides server support.
If you want to request server support, click here.
Site Technical Support
- Technical support for the site includes the following tasks:
- Solving possible site problems
- Updating the site and resolving plugin and theme incompatibility issues
- Optimizing the site if needed
- Identifying and introducing the plugins required by the employer for better site installation and performance
- Changing page design if needed
- Reviewing the site and performing tasks to improve site performance
- Site security support
- Taking backup files and restoring backup files
If you want to submit a technical request for the site, click here.
Site Admin Support (Data Entry)
Site admin support includes the following:
- Product registration and update
- News registration and update
- Comment review
- Site chat support (live chat)
- Order review and customer service
If you want to request site administrative support, click here.
Website SEO Support
Site SEO support includes the following:
- SEO review of site pages
- Site registration and review in Google and other search engines
- SEO review of articles and products
- Site review with SEO tools like Mizfa Tools
If you want to request SEO support for your site, click here.
Website Support Result:
Site support is important because if your site is not backed up, it will cause the site to lose its functionality and become ineffective.
Also, if you do not have site support, your site will slow down after a while and be exposed to hacking risks. Note that, as mentioned in other tutorials, site hacking has nothing to do with coding or WordPress.
Most cases of site hacking are related to the lack of up-to-date codes. If the codes are not up-to-date or are not compatible with the rest of the system, the possibility of penetration will increase and cause damage, viruses, or loss of information on your site.
Technical support can also create an automatic backup system for you that you can use to save your site in emergency situations. As you may know, 100% security can never be guaranteed to anyone, but backups always try to create the highest level of security, but still, having a backup file is essential.
For more information and support requests, you can contact us via Telegram.
